Export Process Capability Assessment Model

The Rapid Assessment of Software Process Capability

There is a strategic need for a cost-effective method of conducting ISO/IEC 15504 conformant assessments of the capability of software development projects. This applies particularly in the case of SMEs for whom the cost of a full three to four day assessment may be prohibitive. The Rapid Assessment for Process Improvement for software Development (RAPID), has been developed to address this nee...

Usability process improvement and capability assessment

The usability maturity of two organisations was assessed using the model in ISO TR 18529 to identify the need for usability process improvement. The results were used to select simple user-based methods implementing the recommendations in ISO 13407 and were applied in trial development projects over a 12-month period. A second usability capability assessment at the end of the trial demonstrated...

Capability , Organizational Culture , and Export Performance

Software-Mediated Process Assessment for IT Service Capability Management

Process improvements provide a structured approach for an organisation to improve the way they operate. A number of process improvement methodologies such as ISO9000, TQM, Six Sigma, Lean, and Agile have been proposed over the last few decades and subsequently software tools have been developed to apply these methodologies. However, the determination of process capabilities to measure improveme...

Capability Indices for Rayleigh Process

Monitoring, control and improvement of quality are  important  for companies.  Process capability indices (PCIs) are tools widely used by the industries to determine  the quality of their products and the performance of their manufacturing processes. Classic versions of  these  indices were constructed for processes whose quality characteristics have  a  normal distribution. But, many of these ...